Broadwater Grove Care Community, located in Southport on the Gold Coast, QLD, is a vibrant and compassionate aged care facility dedicated to bringing joy and quality care to its residents. The facility offers a range of services, including 24/7 nursing care, personalized support, and a focus on individual needs, especially for residents living with dementia. With a strong emphasis on resident satisfaction, Broadwater Grove utilizes various measurement tools like the Joy Index, CSAT, and Customer Recommendation Score to continuously improve its services.
Embracing a holistic approach to care, Broadwater Grove provides a nurturing environment where residents can pursue their interests, engage in social activities, and enjoy nutritious meals prepared by an on-site chef. The facility boasts a multilingual community, spacious outdoor areas, and amenities like an edible kitchen garden and a pool table for residents’ enjoyment. Additionally, Broadwater Grove offers day respite options, community outings, and a supportive environment that encourages friendship and connection.
Committed to enhancing residents’ quality of life, Broadwater Grove Care Community focuses on personalized care, meaningful engagement, and creating a sense of community among residents. With a dedicated team of professionals, a range of room choices, and a purposeful lifestyle approach, the facility strives to ensure that residents feel at home, supported, and empowered to live their best lives. Through initiatives like Cuppa Q&A’s and partnerships with organizations like Thread Together, Broadwater Grove exemplifies its dedication to providing exceptional care and support to older adults in the Gold Coast area.